Solvatrix Systems · Legal
Privacy Policy
Solvatrix Systems ("Solvatrix," "we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use and share it, how long we keep it, and the choices you have. It applies to our website and to the consulting and administrative services we provide. By using our website or engaging our services, you agree to the practices described here.
Contents
1. Information we collect
We aim to collect only what we need to respond to you and deliver our services. Depending on how you interact with us, this may include:
- Contact and request details — such as your name, email address, business or project name, the service you are interested in, and the description you provide in our contact form.
- Engagement information — materials, documents, and business information you choose to share with us during an engagement so we can perform the work.
- Communications — records of correspondence when you email us or otherwise communicate with us.
- Technical and usage data — such as your device type, browser, general location inferred from your IP address, pages viewed, and interactions with our website, collected automatically.
We do not seek to collect sensitive categories of personal information, and we ask that you not send us information you are not authorized to share.
2. How we collect it
We collect information directly from you when you complete our contact form, correspond with us, or engage our services. We also collect certain technical data automatically through cookies and similar technologies when you visit our website, as described in our Cookie Policy.
3. How we use information
We use the information we collect to:
- Respond to your requests and communicate with you;
- Provide, manage, and improve our services and deliverables;
- Prepare proposals, confirm scope, and administer engagements and payments;
- Operate, maintain, secure, and improve our website;
- Keep records and comply with our legal and accounting obligations; and
- Detect, prevent, and address fraud, misuse, or security issues.
We do not sell your personal information, and we do not use it to serve you third-party advertising.
4. Legal bases
Where applicable law requires a legal basis for processing, we rely on one or more of the following: your consent; the performance of a contract with you or steps taken at your request before entering a contract; our legitimate interests in operating and improving our business in a way that does not override your rights; and compliance with legal obligations.
5. How we share information
We share personal information only as needed and as described here:
- Service providers — trusted vendors who support our operations, such as website hosting, email, scheduling, document delivery, and analytics providers, who process information on our behalf under appropriate obligations.
- Professional advisers — where reasonably necessary, our own advisers under confidentiality obligations.
- Legal and safety — where required by law, legal process, or to protect the rights, property, or safety of Solvatrix, our clients, or others.
- Business transfers — in connection with a merger, acquisition, or sale of assets, subject to the protections described in this policy.
We do not sell or rent your personal information to third parties.
6. Cookies and analytics
Our website uses cookies and similar technologies to function properly, remember your preferences (such as light or dark theme), and understand how the site is used. For details about the cookies we use and how to manage them, please see our Cookie Policy.
7. Data retention
We keep personal information for as long as needed for the purposes described in this policy — for example, to maintain our relationship with you, to complete an engagement, and to keep appropriate business and financial records. When information is no longer needed, we take reasonable steps to delete it or de-identify it. Retention periods vary depending on the type of information and our legal obligations.
8. How we protect data
We use reasonable administrative, technical, and organizational measures designed to protect personal information against loss, misuse, and unauthorized access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any account credentials and communications on your side secure.
9. Your rights and choices
Depending on where you live, you may have rights regarding your personal information, which can include the right to access, correct, update, or delete your information, to object to or restrict certain processing, to withdraw consent, and to request a copy of certain information. To exercise any of these rights, contact us using the details below. We will respond consistent with applicable law and may need to verify your identity before acting on a request. We will not discriminate against you for exercising your rights.
10. Children's privacy
Our website and services are intended for businesses and adults. They are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. International visitors
We operate from the United States. If you access our website or engage our services from outside the United States, you understand that your information will be processed in the United States, where data protection laws may differ from those in your location. By using our website or services, you consent to this processing.
12. Third-party links
Our website may reference or link to third-party services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party service you use.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated by additional means where appropriate. Your continued use of our website or services after an update indicates your acceptance of the revised policy.
14. Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.
Contact Solvatrix Systems
- General— info@solvatrixsystems.com